Privacy Policy
Divine Cleaning Professionals Ltd

1. Introduction

Divine Cleaning Professionals Ltd is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our cleaning services.

2. Information We Collect

We may collect the following types of information:
Contact information (e.g., name, address, email, phone number)
Payment information (e.g., credit/debit card details)
Service-related information (e.g., type of cleaning service requested, service dates and times)
Access information (e.g., keys, door codes)

3. Use of Information
We use the information we collect for the following purposes:

To provide and manage our cleaning services
To communicate with you about your service appointments
To process payments and manage billing
To ensure the security and access to your property

4. Handling Keys and Door Codes
Keys: All keys entrusted to Divine Cleaning Professionals Ltd are securely stored when not in use. Keys are labeled with anonymized codes to prevent identification of your property. Only authorized personnel have access to these keys, and they are returned promptly after use.

Door Codes: Door codes provided by clients are operated by authorized personnel only. These codes are stored securely and are used exclusively for the purpose of providing our cleaning services. We ensure that door codes are never shared or disclosed to unauthorized individuals.

5. Disclosure of Information
We do not share or sell your personal information to third parties for marketing purposes. We may disclose your information to third parties only in the following circumstances:

To comply with legal obligations
To protect and defend our rights and property
To prevent fraud and ensure safety

6. Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our data security practices are regularly reviewed and updated to ensure the highest level of protection.

7. Your Rights:
You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us at info@divinecleaningpros.co.uk.

8. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically.

9. Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:

Divine Cleaning Professionals Ltd. Email: info@divinecleaningpros.co.uk